Exchange Extends Return Policy for Holiday Shopping Through Jan. 31

DALLAS – Military shoppers have no need to fret if they get that perfect gift in the wrong size or receive the same gift twice—the Army & Air Force Exchange Service is extending its return policy for the holiday season.

Shoppers will have until Jan. 31 to return items purchased Nov. 1 through Dec. 24 with a sales receipt.

“With the busyness of the holidays, it can be easy to let the time for returning a gift lapse,” said Air Force Chief Master Sgt. Luis Reyes, the Exchange’s senior enlisted advisor. “The Exchange wants to make sure service members and their families have the opportunity to return any gifts they need to.”

The Exchange’s regular return policy allows returns from 15 to 90 days after the purchase with a receipt, depending on the item. If an item’s regular return window extends past Jan. 31, that date will be honored.

The extended return policy applies to online shoppers at, as well.

For more information, military shoppers can ask an associate at their local Exchange or call 1-800-527-2345 for online returns.

Facebook-friendly version: Military shoppers have no need to worry if the holiday gift they got isn’t quite perfect—the Army & Air Force Exchange Service is extending its return policy for the holiday season! Gifts purchased Nov. 1 through Dec. 24 can be returned with a receipt through Jan. 31. Details:

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 62nd-largest retailer in the United States. Its earnings provided $2.3 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at or follow us on Twitter at


Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or [email protected].

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