Exchange Reminds Shoppers to Shop, Ship Early During Busy Holiday Season

Contactless shopping at the ExchangeDALLAS – The Army & Air Force Exchange Service is reminding the military community to shop and ship early this holiday season.

The Exchange is leveraging all possible merchandise sources to mitigate broader supply chain and product shipping delay challenges due to the COVID-19 pandemic, but the Department of Defense retailer is still encouraging shoppers to shop now and ship now to get all the items on their lists in time for the holidays.

“The Exchange is reminding the military community to check off their holiday shopping lists sooner rather than later,” said Air Force Chief Master Sgt. Kevin Osby, the Exchange’s senior enlisted advisor. “If you see a product you want—don’t wait. Shifts in consumer buying, along with COVID-related manufacturer and supply chain constraints, are creating product availability challenges across the retail industry.”

The Exchange is providing safe, sanitized and secure support of all service members and their families, including enhanced sanitation measures, limited store capacity during Black Friday weekend and contactless shopping options such as buy online pick-up in store and curbside service.

The Exchange is also extending its return policy for purchases made Nov. 1 to Dec. 24. Shoppers now have until Jan. 31 to exchange or return items.

This is the first holiday shopping season since the Exchange welcomed back 4.1 million disabled Veterans and certain caregivers to in-store shopping privileges on Jan. 1, 2020. All honorably discharged Veterans are eligible to shop the Exchange tax-free for life at Veterans can learn more by visiting

Facebook-friendly version: The busy holiday season is expected to be even busier this year—make sure to shop now and ship now at the Army & Air Force Exchange Service so all your holiday gifts arrive in time. Details:

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 61st-largest retailer in the United States. Its earnings provided $2.2 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at or follow us on Twitter at


Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or

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