Dallas-based Army Air Force & Exchange Service was one of the first U.S. retailers to get first-hand experience operating in a pandemic, initially in coronavirus hot spots in South Korea and then at bases in Italy and Germany.
The military’s retail operation for soldiers and their families on bases and remote locations in the U.S. and 31 countries didn’t want its garrisons to become hot spots.
“We became very sensitive from how fast the virus spread on the USS Roosevelt,” said Tom Shull, CEO of AAFES. “We became very protective. We didn’t want to become hot spots on military bases like the meat-packing plants.” …
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