Exchange Protection Plans Keep Military Shoppers’ Purchases Safe

Exchange Protection Plan logoDALLAS – Army & Air Force Exchange Service shoppers can purchase peace of mind to go with their big-ticket items.

The Department of Defense retailer offers Exchange Protection Plans, powered by Asurion, on electronics, jewelry, appliances and more. The plans cover the most common factors that can damage or destroy items, such as accidental damage from handling (on portable electronics); breakdowns because of heat, dust and humidity; power surges; and wear and tear.

Shoppers can add protection plans to their in-store or online purchases of TVs; gaming consoles; computers; electronic accessories; jewelry and watches; appliances; lawn and garden items, sunglasses; and more for as little as 2% of the price of the protected item.

For electronics that connect to Wi-Fi, the Exchange Protection Plans also come with 24/7 tech support to assist with new device setup, smart home setup, Wi-Fi troubleshooting, settings optimization and more.

For shoppers purchasing Apple computers, smartphones, tablets, TVs, watches and more, there’s AppleCare+ protection to cover screen damage, theft, batteries and more. Because Apple makes the hardware, the operating system and many applications, Apple products are integrated systems. AppleCare+ provides service and support from the people who know Apple products best, allowing shoppers to receive one-stop service and support from Apple experts, with most issues being resolved in a single call.

“It matters where you shop, and the Exchange Protection Plans and AppleCare+ are two ways the Exchange helps the military community get the most value from their shopping experience,” said Air Force Chief Master Sgt. Kevin Osby, Exchange senior enlisted advisor. “Buying a big-ticket item is an investment, and these plans help shoppers protect that investment.”

The Exchange Protection Plans come in varying lengths, from one-year to lifetime warranties, depending on the item.

Online shoppers, including honorably discharged Veterans who have verified their eligibility to use their lifelong benefit at, can add protection plans or AppleCare+ during checkout. In-store shoppers, including Veterans with service-connected disabilities and Department of Defense and Coast Guard civilians, can speak with an associate at checkout to add a plan.

Facebook-friendly version: Keep those big-ticket purchases safe with Exchange Protection Plans. @shopmyexchange offers protection plans on electronics, jewelry, appliances and more. AppleCare+ is also available. Get the details on how to protect your purchases:

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Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.4 billion in earnings for critical military Quality-of-Life programs. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at or follow us on Twitter at


Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Marisa Conner at 214-312-5111 or

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Instagram: @shopmyexchange

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