Exchange “Shuttles” Increased Selection to Smaller Facilities

MEDIA CONTACT: Chris Ward
MEDIA ADVISORY: 12-065
RELEASE DATE: Oct. 29, 2012

DALLAS – The Army & Air Force Exchange Service is delivering increased selection with its “Shuttle Program.”

This Exchange initiative shuttles merchandise in between Exchange facilities to fulfill specific customer requests. Everything from furniture to tactical gear can be transferred through the “Shuttle Program,” meaning shoppers everywhere are guaranteed the largest possible selection of competitively-priced goods.

“If you don’t see what you’re looking for, just ask a manager if it can be brought in from another location,” said the Exchange’s Chief of Staff Col. Thomas Ockenfels. “If another nearby Exchange stocks it, chances are they’ll be able to get your item.”

The Exchange “Shuttle Program” ensures military families living and working near smaller installations enjoy the same selection and savings as bigger locations. To use the program, shoppers can go to an Exchange Customer Service area and ask to speak to a manager. After recording the request and checking availability, shoppers will be advised of a projected arrival date.  

The “Shuttle Program” is a free service at all Exchanges, Troop Stores and Expresses around the world.

— 30 —

The Army & Air Force Exchange Service is a joint non-appropriated fund instrumentality of the Department of Defense and is directed by a Board of Directors which is responsible to the Secretaries of the Army and the Air Force through the Service Chiefs of Staff.  The Exchange has the dual mission of providing authorized patrons with quality merchandise and services at competitively low prices and generating non-appropriated fund earnings as a supplemental source of funding for military morale, welfare and recreation programs. To find out more about the Exchange history and mission or to view recent press releases please visit our Web site at http://www.shopmyexchange.com.

###

Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Chris Ward, 214-312-2714 or [email protected].