Exchange’s Extended Refund Policy Gives Holiday Shoppers Many Happy Returns
DALLAS – To give military shoppers peace of mind this holiday season, the Army & Air Force Exchange Service is extending its return policy for items purchased between Nov. 1 and Dec. 24.
The Exchange’s standard policy allows returns anywhere from up to 15 to 90 days of purchase with a sales receipt. The holiday return/exchange policy extends these terms through Jan. 31, 2016.
“For Soldiers and Airmen who are getting a jump on holiday shopping, the Exchange’s extended return policy ensures a gift can be returned if it misses the mark,” said Air Force Chief Master Sgt. Sean Applegate, Exchange senior enlisted advisor. “The Exchange wants to make returns as simple as possible for military shoppers.”
Shoppers can also return items purchased through shopmyexchange.com at their nearest brick-and-mortar Exchange. For more information about the extended refund policy, shoppers can visit customer service at their nearest Exchange.
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The Army & Air Force Exchange Service goes where Soldiers, Airmen and their families go to improve the quality of their lives through goods and services provided. Exchange earnings provide dividends to support military morale, welfare and recreation programs. The Exchange is part of the Department of Defense and is directed by a Board of Directors, responsible to the Secretaries of the Army and Air Force through the Chiefs of Staff. To find out more about the Exchange history and mission or to view recent press releases please visit our Web site at http://www.aafes.com/about-exchange/public-affairs/press-releases.htmor follow us on Twitter at https://twitter.com/ExchangePAO.
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Media Notes:
For more information or to schedule an interview with an Exchange representative please contact Julie Mitchell, 214-312-3327 or [email protected].