Exchange’s Extended Holiday Return Policy Offers Convenience, Peace of Mind
DALLAS – To give extra convenience to military shoppers this holiday season, the Army & Air Force Exchange Service is extending its return policy for items purchased between Nov. 1 and Dec. 24.
The Exchange’s standard policy allows returns anywhere from up to 15 to 90 days of purchase with a sales receipt. The holiday return/exchange policy extends these terms through Jan. 31, 2017.
“Sometimes, a gift can miss the mark,” said Exchange Director of Staff Tom Ockenfels, a retired Air Force colonel. “The Exchange’s extended return policy goes the extra mile, making it easy for Soldiers, Airmen and families to give—and receive—the perfect gifts this year.”
Shoppers can return items purchased through shopmyexchange.com at their nearest brick-and-mortar Exchange. For more information about the extended refund policy, shoppers can visit customer service at their nearest Exchange.
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The Army & Air Force Exchange Service goes where Soldiers, Airmen and their families go to improve the quality of their lives through goods and services provided. Exchange earnings provide dividends to support military morale, welfare and recreation programs. The Exchange is part of the Department of Defense and is directed by a Board of Directors, responsible to the Secretaries of the Army and Air Force through the Chiefs of Staff. To find out more about the Exchange history and mission or to view recent press releases please visit our Web site at http://www.aafes.com/about-exchange/public-affairs/press-releases.htm or follow us on Twitter at https://twitter.com/ExchangePAO.
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