Did you know the U.S. Army World Class Athlete Program – WCAP is the training ground for Soldier-Athletes training for the Olympics and Paralympics? Watch this video and learn more about the program at www.armywcap.com. Follow our Soldier-Athletes on their journey to Tokyo, Japan!

EVENT STREAMING

NBCUniversal’s coverage of the Olympic Summer Games, brought to you by the Exchange. This benefit provided to current U.S. Military service members and honorably discharged veterans by Comcast NBCUniversal, and in partnership with your local Cable, Satellite, dMVPD, and Telco providers.

VIEW THE BROADCAST

A shopmyexchange.com login is required for viewing.

FAQ for Streaming Benefit

How do I watch the streaming Olympics coverage?

Service members can access the NBC streaming coverage from their computers, tablets, Smartphones or other digital devices by visiting NBCOlympics.com, or the NBC Sports app and choosing the Exchange as the service provider. Service members will need a shopmyexchange.com account and login credentials to verify their military eligibility.

Note: OCONUS viewers must also be physically located on-installation at an Army or Air Force location with Internet service from an Exchange-contracted Internet service provider to gain access.  To use a Smartphone or other digital device in OCONUS, access will require personal WiFi connected to the Internet through an Exchange-contracted on-base provider. This is a legal requirement to enable the streaming access benefit.

What if I want to watch from my Smartphone (or tablet)?

For those in CONUS, you can watch live events using the NBC Live Streaming app. For more information, check out all of NBC’s mobile and tablet application offerings here: https://www.nbcsports.com/mobile. 

Note:  For service members outside the US wishing to use a Smartphone or other digital device, access will require personal WiFi connected to the Internet through an Exchange-contracted on-base provider. This is a legal requirement to enable the streaming access benefit.

What events will be available?

NBC will provide more than 7,000 hours of streaming coverage of all events. To see a day-by-day list highlighting events to watch, go to NBCOlympics.com.

When will the streaming coverage start?

The Opening Ceremony will be July 23, with events running through Aug. 8.  The Paralympics are scheduled to take place Aug. to Sep.  5, 2021.

Why is my shopmyexchange.com login credential required?

This benefit is being provided exclusively to service members at no cost by Comcast NBCUniversal, and in partnership with your local Cable, Satellite, dMVPD, and Telco providers.  NBC requires use of shopmyexchange.com login credentials to verify eligibility.

I couldn’t find the Exchange listed as a provider on the NBC Sports app.

Some quick tips.

• Make sure you have installed the most recent version of the NBC sports app. Choose NBC Olympics as your destination once in the app.
• Next, click on the Olympic event you want to watch. Note that only the “live” events and “full event replays” will require authentication and log in. As you begin watching a live event or full event replay, the app will prompt you to select your TV provider. At that time, scroll down the page and select the Exchange logo. When prompted enter your login credentials.

Who can I contact if I have questions or log in challenges?

• For shopmyexchange.com or access issues: email [email protected]
• For an NBC-related issue: visit https://www.nbcsports.com/FAQ.

I’m in the Navy (or other service branch), can I get access?

It depends on your location.

• In CONUS, as a member of any service branch, all you will need is a shopmyexchange.com account. If you don’t have one, there’s no cost to create an account for this purpose. You may view streaming coverage either on- or off-base.
• If you are in OCONUS, access is available on Army and Air Force installations served by an Exchange-contracted Internet provider. Additionally, there are some other installation in the Pacific that may have access.  Check with your local Internet provider.

Is there any cost for watching the Olympics this way?

No.

Where do I get more information about this benefit?

Visit shopmyexchange.com for more details.

Can we watch the streaming Tokyo Games coverage from outside the United States?

Yes, in most cases if you have an on-base subscription for Internet service from an Exchange-contracted service provider.   The Exchange has worked closely with NBC to provide this on-base access. No off-base or mobile/cellular access will be available in OCONUS. While the Exchange has made every effort to ensure on-base access is available, content rights restrictions will apply to some OCONUS locations.

Can I watch using an Internet connection device like an Amazon Firestick?

Unfortunately not. Only personal computers and mobile devices will have access to the streaming coverage.

Will the streaming content be available in HD?

Yes.

Is it possible to watch the video in full screen?

Yes, click on the “full screen” button located on the lower right corner of the video player control bar.